Why this policy matters
We reserve your appointment time just for you. Life happens, and we understand — we simply ask for as much notice as possible so we can offer that time to another guest. This policy helps us keep appointments fair and available for everyone.
5 reasons to respect your appointment time
We can't replace your appointment at the last minute.
When you cancel within 24 hours, that time often cannot be offered to another guest.
Things happen — we understand.
Emergencies, traffic, and unexpected changes happen in life. Just please give us as much notice as possible.
Your appointment is reserved just for you.
We turn away other guests to hold your specific time.
Your time matters. Our time matters too.
We ask for the same respect we give every client who books with us.
We want to keep it fair for everyone.
Our policy helps protect our small business while keeping appointments available and organized for all of our beautiful guests.
Late & Cancellation Fees
A small fee may apply for late arrivals or short-notice cancellations, as this time is set aside especially for you.
How to Reschedule or Cancel
Plans change — we get it. Just give us as much notice as you can so we can offer your time to another guest. Call (346) 812-7727 · Text (346) 812-7727 or email hello@tuesbellespa.com. The earlier you let us know, the easier it is to move you without a fee. Ready to book again? Book your appointment or browse treatments.
Frequently Asked Questions
What happens if I'm 15 minutes late?
Arrivals 15+ minutes late may incur a $25 fee, since your full treatment time often can't be made up without shortchanging your results. Please text (346) 812-7727 the moment you know you're running behind.
What is the cancellation fee?
Cancelling within 48 hours is $75; within 24 hours it's $100 — the time was reserved just for you and often can't be refilled. Life happens; just give us as much notice as you can.
How do I reschedule my appointment?
Text (346) 812-7727 or email hello@tuesbellespa.com. The earlier you let us know, the easier it is to move you without a fee.
When did this policy take effect?
September 1, 2026.
Quick Answers
What is Tu Es Belle Spa's cancellation policy?
Cancel within 48 hours: $75; within 24 hours: $100. Arriving 15+ minutes late may incur a $25 fee. Policy effective September 1, 2026. To reschedule, text (346) 812-7727.
How do I reschedule at Tu Es Belle Spa?
Text (346) 812-7727 or email hello@tuesbellespa.com as early as you can.
Life happens. We understand.
Just please respect each other's time.